What to do when you're in a class action

By Kenny Malone,

Published August 2, 2024 at 3:33 PM EDT

Maybe you got a boring slip of paper in the mail. Maybe you got a spammy-looking email promising you money. Surprise! You're in a class action. If you've done any commerce in the last decade, there's a good chance that someone somewhere was suing on your behalf and you have real money coming your way... if you know what to do.

Class action settlements are on the rise. And, on today's show, we're helping decipher the class action from the perspective of the average class member. How do class actions work? Why are these notices sometimes undecipherable? And, what do you stand to gain (or lose) by responding?

This episode was hosted by Kenny Malone and Nick Fountain. It was produced by James Sneed with help from Sam Yellowhorse Kesler. It was edited by Jess Jiang and fact-checked by Sierra Juarez. Engineering by Cena Loffredo. Alex Goldmark is Planet Money's executive producer.

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Kenny Malone

Kenny Malone is a correspondent for NPR's Planet Money podcast. Before that, he was a reporter for WNYC's Only Human podcast. Before that, he was a reporter for Miami's WLRN. And before that, he was a reporter for his friend T.C.'s homemade newspaper, Neighborhood News.

Nick Fountain

Nick Fountain produces and reports for Planet Money. Since he joined the team in 2015, he's reported stories on pears, black pepper, ice cream, chicken, and hot dogs (twice). Come to think of it, he reports on food a whole lot. But he's also driven the world's longest yard sale, uncovered the secretive group that controls international mail, and told the story of a crazy patent scheme that involved an acting Attorney General.

See stories by Nick Fountain

Jess Jiang

Jess Jiang is the producer for NPR's international podcast, Rough Translation. Previously, Jess was a producer for Planet Money. In 2014, she won an Emmy for the team's T-shirt project. She followed the start of the t-shirt's journey, from cotton farms in Mississippi to factories in Indonesia. But her biggest prize has been getting to drive a forklift, back hoe, and a 35-ton digger for a story. Jess got her start in public radio at Studio 360—though, if you search hard enough, you can uncover a podcast she made back in college.

See stories by Jess Jiang

James Sneed

James Sneed began his career at NPR as Planet Money's Winter 2020 intern. Previous to that, Sneed worked at KBOO Community Radio and attended the Transom Story Workshop. His other professional experience includes Open Signal Media Center, KSMoCA and MASS MoCA. Currently, Sneed is an associate producer with Planet Money where he has produced stories about a comic book character from the public domain, the business of Black joy and the Christmas tree market — as well as reported on the racial wealth gap, the NCAA at the Supreme Court and why the New York Mets don't always Mets everything up... necessarily.