© 2026 WRVO Public Media
NPR News for Central New York
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

Twitter, Its Share Price Dropping, Plans To Cut Up To 8 Percent Of Workforce

Twitter's board named co-founder Jack Dorsey the company's permanent CEO last week.
Justin Tallis
/
AFP/Getty Images
Twitter's board named co-founder Jack Dorsey the company's permanent CEO last week.

After just a week back on the job, Twitter CEO Jack Dorsey is making his presence felt in a big way, announcing plans to cut up to 8 percent of the workforce at the money-losing messaging company.

The cuts, some 336 of them, were approved by Twitter's board on Monday, as part of what the company calls "an overall plan to organize around the company's top product priorities and drive efficiencies."

In corporate speak, that means: "We need to get our act together before too many more investors lose patience with us."

The Wall Street Journal reported that the cuts were "a long time coming. For years there had been internal debates about the need to pare hiring at Twitter as bloated staff levels slowed progress."

In other words, Twitter has a growth problem: It has some 316 million active monthly users but hasn't yet taken off with the broader audience of Internet users.

Under former CEO Dick Costolo, the company invested heavily in new hires and data centers, and its workforce grew to about 4,100. But Twitter remains something of a niche product, especially compared with other social-networking sites such as Facebook.

Meanwhile, the company keeps losing money — more than $136 million in the second quarter of this year alone. And investors have noticed, driving Twitter's shares down nearly 20 percent in three months.

In July, Costolo resigned. The board made Dorsey, the company's co-founder, interim CEO, a job that became permanent last week.

In a letter to employees announcing the layoffs, Dorsey wrote that he wanted Twitter's engineering department to have a "smaller and nimbler team" and said "the rest of the organization will be streamlined in parallel."

Copyright 2021 NPR. To see more, visit https://www.npr.org.

Jim Zarroli is an NPR correspondent based in New York. He covers economics and business news.
Recent cuts to federal funding are challenging our mission to serve central and upstate New York with trusted journalism, vital local coverage, and the diverse programming that informs and connects our communities. This is the moment to join our community of supporters and help keep journalists on the ground, asking hard questions that matter to our region.

Stand with public media and make your gift today—not just for yourself, but for all who depend on WRVO as a trusted resource and civic cornerstone in central and upstate New York.