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The hidden world behind your new "banking" app

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You might have seen ads for online banking services that seem to offer a lot of great stuff — accounts you can open in minutes and without a minimum balance or monthly fees. The ads seem to say: "These aren't your parents' boring old banks." But the truth is: Even though they might resemble banks, they aren't.

These "bank-like" companies are a type of "fintech" or financial technology company. And this is a story about the potential risks of putting your money into these apps.

Banks go through a whole regulatory gauntlet in order to exist. But, in the past several years, there has been a rise in fintechs that skirt regulations. And many of these pose a real threat to even the most savvy of depositors.

When a little known tech company filed for bankruptcy a few months ago, thousands of people couldn't access the millions of dollars they saved. On today's show, we meet some of the people affected and learn what the fintech industry reveals about banking regulation.

Today's show was hosted by Erika Beras and Sally Helm. It was produced by Sam Yellowhorse Kesler and Sofia Shchukina with help from James Sneed. It was edited by Jess Jiang and fact-checked by Kevin Volkl. It was engineered by Valentina Rodríguez Sánchez with help from James Willetts. Alex Goldmark is our executive producer.

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Music: Universal Production Music - "Universal Feel," "Home of the Brave," and "Bass Gamer"

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Erika Beras
Erika Beras (she/her) is a reporter and host for NPR's Planet Money podcast.
Sally Helm
Sally Helm reports and produces for Planet Money. She has covered wildfire investigation in California, Islamic Finance in Michigan, the mystery of declining productivity growth, and holograms. Helm is a graduate of the Transom Story Workshop and of Yale University. Before coming to work at NPR, she helped start an after-school creative writing program in Sitka, Alaska. She is originally from Los Angeles, California.
Jess Jiang is the producer for NPR's international podcast, Rough Translation. Previously, Jess was a producer for Planet Money. In 2014, she won an Emmy for the team's T-shirt project. She followed the start of the t-shirt's journey, from cotton farms in Mississippi to factories in Indonesia. But her biggest prize has been getting to drive a forklift, back hoe, and a 35-ton digger for a story. Jess got her start in public radio at Studio 360—though, if you search hard enough, you can uncover a podcast she made back in college.
Sam Yellowhorse Kesler is an Assistant Producer for Planet Money. Previously, he's held positions at NPR's Ask Me Another & All Things Considered, and was the inaugural Code Switch Fellow. Before NPR, he interned with World Cafe from WXPN. He graduated from the University of Pennsylvania, and continues to reside in Philadelphia. If you want to reach him, try looking in your phone contacts to see if he's there! You'd be surprised how many people are in there that you forgot about.